1
My order has not arrived within 2-6 business days?
Please email
info@staudt.nl and state your order number. We will contact you within 1 working day.
2
How long does the cream last?
You can use the cream for up to 12 months after opening.
3
I have a question about a scar, is there somewhere I can post it?
If you have a question about a scar or scar area, you can send this question to info@staudt.nl. Your question will be answered personally by one of the plastic surgeons working at the Red Cross Hospital Beverwijk.
No samples are available. A test sample contains too small an amount to properly assess the effectiveness of the product.
5
Can the cream also be used after an insect bite?
Staudt scar cream is not suitable for treating insect bites.
6
Which scars is the cream suitable for?
The scar cream is suitable for scars after operations, accidents, burns, radiation, acne, chickenpox and other skin problems. Staudt scar cream can also be used after home, garden and kitchen accidents resulting in minor (abrasion) wounds.
7
Is Staudt scar cream reimbursed by the health insurer?
No, this product is not reimbursed.
8
Why does the adult scar cream contain silicone while the children's scar cream does not?
The regular scar cream (for adults) contains silicone that leaves a protective layer on the skin, allowing the active substances to work optimally. In the Kids version, these silicones have been replaced by beeswax, because science has expressed its preference not to use silicone in children's products. Not that silicone is harmful, but young, sensitive children's skin benefits more from a natural alternative. The protective effect of beeswax is the same, it provides a light protective layer.
9
Is it possible to use Staudt scar cream after getting a tattoo?
This is possible if the wounds are completely closed. Is this not yet the case? Always follow the tattoo artist's advice and do not start applying products on your own initiative.
10
Can I order from abroad?
We only deliver within the Netherlands & Belgium.
